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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
SNAKE BRAND GUIDES is located at:
Snake Brand GuidesIt is Snake Brand Guides' policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to SnakeGuides.com (hereinafter, "us", "we", or "SnakeGuides.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
Like most website operators, Snake Brand Guides collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Snake Brand Guides' purpose in collecting non-personally identifying information is to better understand how Snake Brand Guides' visitors use its website. From time to time, Snake Brand Guides may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Snake Brand Guides also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://snakeguides.com blog posts. Snake Brand Guides only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Certain visitors to Snake Brand Guides' websites choose to interact with Snake Brand Guides in ways that require Snake Brand Guides to gather personally-identifying information. The amount and type of information that Snake Brand Guides gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://snakeguides.com to provide a username and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Snake Brand Guides and does not cover the use of cookies by any advertisers.
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
SnakeGuides.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Snake Brand Guides may collect statistics about the behavior of visitors to its website. Snake Brand Guides may display this information publicly or provide it to others. However, Snake Brand Guides does not disclose your personally-identifying information.
To enrich and perfect your online experience, Snake Brand Guides uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Snake Brand Guides uses cookies to help Snake Brand Guides identify and track visitors, their usage of https://snakeguides.com, and their website access preferences. Snake Brand Guides visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Snake Brand Guides' websites, with the drawback that certain features of Snake Brand Guides' websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Snake Brand Guides' use of cookies.
Those who engage in transactions with Snake Brand Guides – by purchasing Snake Brand Guides' services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Snake Brand Guides collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Snake Brand Guides. Snake Brand Guides does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Although most changes are likely to be minor, Snake Brand Guides may change its Privacy Policy from time to time, and in Snake Brand Guides' sole discretion. Snake Brand Guides encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.